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67 app sets out these legal terms so you know exactly where you stand when you open an account, make a transaction via Nagad, Rocket or Bank Transfer, or browse any part of this site. Access to our platform depends on your local law and the eligible regions we serve — read this page before you proceed.
These terms apply to every interaction you have with 67 app — from account registration through to wallet transactions and any content you access on the site. We operate with jurisdiction-dependent availability: whether you can access certain features depends on the laws of your region and whether that region falls within our eligible service areas. We do not make blanket eligibility claims. If local law in your area restricts access to sports betting or casino products, that restriction applies to you regardless of how you reach this site. Transactions processed through Nagad, Rocket or Bank Transfer are governed by the individual terms of those payment services in addition to our own account rules. We update these terms when our product or the regulatory environment changes, and the version shown on this page is always current. We will notify you of material changes through your registered account contact. If you continue using the platform after a change is published, that constitutes your acknowledgement of the updated terms. Questions about any clause can be directed to our support route — details are in the support section below.
Transactions via Nagad fall under both our account terms and Nagad's own service conditions. Check the transaction record in your account wallet for confirmation details after each transfer.
Rocket payments are processed subject to Rocket's network terms. Your account statement on 67 app reflects the credited amount; contact support if a discrepancy appears.
Bank Transfer instructions are shown at the point of transaction in your account. Processing timelines depend on your bank and are outside our direct control.
Our legal terms draw a clear line between what we control directly and what falls under third-party or local-authority jurisdiction. Understanding this scope helps you know where to direct a query when something needs resolving.
We govern the creation, suspension and closure of your account. Eligibility to hold an account depends on your age as confirmed during verification and on whether your region is within our eligible service area under applicable local law.
Deposits and withdrawals processed through Nagad, Rocket or Bank Transfer are within our policy scope for the platform side. The payment provider's own terms govern the network side of each transaction independently.
Game content supplied by our studios — Spadegaming, PG Soft, PlayStar and JDB — is subject to those studios' own content licences. We publish it within our platform but do not own the underlying game assets.
Links or integrations that take you outside 67 app — including external payment apps or verification services — are governed by the third party's terms. We are not responsible for their conduct, data handling or availability.
You have concrete actions available to you at any point in your account lifecycle. Reviewing your transaction history is straightforward: log in and navigate to the wallet section, where every deposit and withdrawal is listed with a date, method and status. If a detail on your account — such as a contact address or registered name — needs correcting, the account settings page shows the fields you can edit directly and the ones that require identity verification before a change is accepted. We take accuracy seriously because your withdrawal route depends on the details matching your registered payment method, whether that is Nagad, Rocket or Bank Transfer. Raising a policy question does not require you to close your account first. Use the support route described on this page and reference the specific clause or transaction in your message so our team can respond to the right point. We aim to acknowledge policy queries through the same channel you used to send them.
Open the wallet section after login to see a full transaction log. Each entry shows the payment method used — Nagad, Rocket or Bank Transfer — along with status and date.
Go to account settings to update editable fields. Changes to identity-linked details require verification steps shown on that page before they take effect.
Contact our support route with the clause number or transaction reference in question. You do not need to close your account or escalate to a formal complaint to ask a straightforward policy question.
If you choose to close your account, submit the request through the support route. Outstanding wallet balances are handled according to the withdrawal terms shown in your account before closure is finalised.
Three contact routes are published on this site. Use the one that suits your query — each connects to the same account support team with full access to your record.
The live chat button is visible on every page once you are logged in. Start a conversation and mention it is a legal or policy query so the team routes it correctly from the first message.
Send a written query to the support email address shown in your account's help section. Include your registered account reference and the specific policy clause or transaction you are asking about.
The help centre on this site contains published policy summaries and account guidance. Search by topic to find the relevant section before opening a direct support request.
Account security and data handling are governed by the policy detail published on this page and in the privacy section of the site. We collect account data — your registered contact, payment method identifiers and transaction history — for the purpose of running your account and processing your transactions through Nagad, Rocket or Bank Transfer. We do not sell account data to third parties. Retention periods follow the requirements applicable to our operating regions; data tied to closed accounts is held for the minimum period required and then removed from active systems. Cookie use on this site is limited to session management and analytics; the cookie notice on first visit summarises categories and lets you adjust non-essential cookies.
We collect only the data needed to operate your account: contact details, payment method references and transaction records. No data is collected beyond what account function and regulatory requirements demand.
Cookies on this site cover session state and anonymous analytics. You can adjust non-essential cookie categories through the notice shown on your first visit or from the footer link on any page.
Your login credentials are your responsibility to keep secure. If you suspect unauthorised access, change your password immediately via account settings and contact support through the live chat or email route.
We publish updates to this policy on this page and notify registered account holders of material changes. The date shown at the top of each policy section reflects when it was last reviewed.
These answers cover the questions account holders ask most often about policy scope, data handling and how to take action under these terms.
Yes. Access to our platform depends on your local law and whether your region is within our eligible service area. We do not override local legal restrictions. If sports betting or casino access is restricted in your area, those restrictions apply to your use of this site.
Our policy covers the platform side of all transactions processed through Nagad, Rocket or Bank Transfer. The payment provider's own terms govern the network side. Both sets of terms apply simultaneously when you make a deposit or withdrawal.
Log in and open the wallet section of your account. Every transaction — including the payment method, amount, date and status — is listed there. This record is available to you at any time while your account is active.
Yes. Editable fields are in account settings. Changes to identity-linked details require the verification steps shown on that page before they take effect. If you cannot update a field yourself, contact support and reference the specific detail that needs correcting.
Retention periods follow the requirements applicable to our operating regions. Data tied to a closed account is held for the minimum period those requirements specify and then removed from active systems. Contact support if you want to know the specific retention period relevant to your account.
Send your query through the email support route or live chat, referencing the specific clause. You do not need to close your account to raise a policy question. Our team will respond through the same channel and direct you to the relevant policy detail or escalation path if needed.